Privacy Policy

Who we are

Our website address is: https://astleytandooriandgrill.co.uk.

Privacy Policy

Astley Tandoori Limited provides a professional service and is therefore dedicated to the privacy of you and your family. From May 2018, the General Data Protection Regulation (GDPR) requires all businesses small and large to make it clear how we use your data, why or how we have the legal right to use it and for how long we can use your data. We need to demonstrate how your rights to privacy are upheld and in regard to the information you share that you consent to its use and are able to withdraw consent at any time.

Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Astley Tandoori Limited uses cookies to help Astley Tandoori Limited identify and track visitors, their usage of Astley Tandoori Limited’s website, and their website access preferences. Astley Tandoori Limited’s visitors who do not wish to have cookies placed on their computers have the ability to set their browsers to refuse cookies before using Astley Tandoori Limited’s website, with the drawback that certain features of Astley Tandoori Limited’s website may not function properly without the aid of cookies.
Should you keep these switched on, data collected about you may include your computer or device browser type and version, IP address, your operating system, where your visit to the website was referred from, how long you stayed on the page, your geographical location, and any patterns arising out of your use of the website.
Our website provider WordPress also use cookies on our website. Those cookies used by WordPress may be necessary for the website to run on certain tasks and may include analytical information which is not available to Astley Tandoori Limited. If you choose to keep the cookies on, you are consenting to your data being used for the reasons above.
To see more about cookies regarding their use in Jetpack which helps us with user statistics see https://automattic.com/cookies/

Google Analytics
When you visit https://astleytandooriandgrill.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor demographics including the number of visitors to site pages on Astley Tandoori Limited. This collection of data may include your IP address, browser type and version, your operating system, where your visit to the website was referred from, how long you stayed on the page, and the frequency and patterns arising out of your use of the website and your geographical location. This information is only processed and collected in a non-identifiable manner. More information can be found here: https://support.google.com/analytics/answer/6004245?hl=en

Mailing Lists
As part of the opt in for our e-newsletter, Astley Tandoori Limited will collect some personal data from you. Astley Tandoori Limited use that personal information for reasons which may include; sending information you have requested, contacting you if we need to obtain or provide additional information you have requested or is necessary as part of our service, to update records or check information we hold is correct and sometimes we may share information of events and offers. We don’t sell, lend, hire or trade email lists with other organisations. We use a third-party mail list builder, MailChimp for our newsletter and use the statistics provided by MailChimp about user behaviour to help us monitor and improve our e-newsletter for service users. For more information, please see MailChimp’s privacy notice. You can unsubscribe to Astley Tandoori Limited’s e-news by clicking the unsubscribe link at the bottom of any of Astley Tandoori Limited emails or by replying to an email you have received from Astley Tandoori Limited.

Communication Data
When you complete an order form or contact form for a service provided by Astley Tandoori Limited website or contact Astley Tandoori Limited via Facebook, text message, email or other electronic communication, your name, address, email and contact number and other personal information will be stored in our form handling system, Formidable, details here of their policy https://formidable.com/privacy-policy/ and within our order system provided by Just Eat, their privacy policy for consumers is here https://www.just-eat.co.uk/info/privacy-policy . For the administration and record keeping of the services provided to you, we have a legal basis for these processes to ensure effective communication with service users. Please be assured that we do not share your personal details with any other company without your consent.

Service Data
Astley Tandoori Limited provides face-to-face and online services, and in relation to these services Astley Tandoori Limited may process the personal data that you provide. This data may include your name, address, contact details, , and other personal information if you provide them to Astley Tandoori Limited. Astley Tandoori Limited will need your prior consent to use any data in order to provide a service to you. Just Eat provide a service when ordering food to your door, r for collection, their privacy policy for consumers is here https://www.just-eat.co.uk/info/privacy-policy

Insurance and Legal Purpose
Astley Tandoori Limited may process your personal data where it is necessary for the creation, proceeding or defence of legal claims, whether in or out of court. Astley Tandoori Limited may also process your personal data if deemed necessary for the purposes of obtaining or maintaining insurance or managing other business risks. In both cases, the legal basis for this processing Astley Tandoori Limited’s legitimate interests, in the protection and assertion of legal rights, and the protection of Astley Tandoori Limited from risks.

Third party partners and marketing
We will never provide your data to third parties for the purposes of marketing, or selling you goods and services.

Website: Astley Tandoori Limited’s website is provided by WordPress. More information here:
https://wordpress.org/about/privacy/

Social Media: Astley Tandoori Limited has a presence on Facebook, Instagram and Twitter. More information:
https://www.facebook.com/full_data_use_policy
https://help.instagram.com/196883487377501
https://twitter.com/en/privacy

Food Ordering Service: Just Eat provides online ordering for delivery and collection on behalf of Astley Tandoori and Grill. Find their privacy statement here https://www.just-eat.co.uk/info/privacy-policy
Gloria Food provides online ordering for delivery and collection on behalf of Astley Tandoori and Grill. Find their privacy statement here https://www.gloriafood.com/privacy

Electronic data storage, website data and email communication
Astley Tandoori Limited subscribes to 123reg and the use of the apps within it including email facilities https://www.123-reg.co.uk/terms/privacy/
Astley Tandoori Limited uses Samsung applications on a mobile device to collect data as described in this policy and store documents and emails. http://www.samsung.com/uk/info/privacy/

Non electronic communication and data storage
Hard copy non-electronic documentation such as receipts are not retained after delivery of service.

Storage and removal of Personal Data
Astley Tandoori Limited will store and use your data for no longer than is absolutely necessary. Most insurers will require information to be held in the event of a claim under UK law within six years of the event. As part of Astley Tandoori Limited’s commitment to the safety of your data, Astley Tandoori Limited will retain any personal data shared with Astley Tandoori Limited which may include information on services provided and communications electronically and in note form for six years after the end of our contract of services.

Individual Rights
Astley Tandoori Limited are committed to ensuring you have the right to access, remove or amend your data. More information can be found here for your rights: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

GDPR provides the following rights for individuals:

You are entitled to view, amend, or delete the personal information Astley Tandoori Limited hold, please complete the contact form, email for to request our attention for this purpose.